If you would like to report a maintenance issue on the Southern Tier Extension or Buffalo Line, please contact WNYP Vice President and General Manager Thomas A. Collard in Olean, NY at telephone (716) 665-5995.

If you would like to report an emergency , please see the instructions on the 'report an Emergency' button.

If you have any other real estate questions , please see the 'Real Estate Issues' link under the 'About STERA' button.

For shipping information , please contact see the 'Ship By Rail' button.

For customer service , please contact Nichole Eccles, WNYP Customer Service Representative, in Falconer, NY at telephone (716) 665-5995.

To contact STERA , please see the 'Contact STERA' button.