REPORT AN EMERGENCY . . .
To report an
emergency call 911 or the alternate emergency phone number that is used
in that jurisdiction. The 911 number is not intended to be used for
customer service or other purposes. Customer service is provided by
local freight agents who are equipped with office/cell phones.
To report a grade crossing signal malfunction, a vehicle blocking a
grade crossing, vandalism, trespassing, or any suspicious activity on
the railroad property; call the WNYP Trouble Desk at (877) 213-2529.
Use this number to report any non-emergency situations that require
attention by railroad personnel.
Illegal trespassing on railroad property and related criminal activity
include, but are not limited to: operation of ATVs, dirt bikes,
snowmobiles, or other such equipment on railroad property; tampering
with switches, track, grade crossing signal equipment, bridges, and
buildings; removal of railroad ties and other track material; removal,
defacing, and destruction of signs; dumping; and other unauthorized
entry upon railroad property that generally extends 33 to 50 feet our
from each side of the main track.
No employee or other representative of the railroad is authorized to
verbally permit anyone to do these things. Railroad employees carry
identification issued by the company, contractors, or others authorized
to be on railroad property. If in doubt, call the railroad at the main
phone number (716) 665-5995. ALL railroad property is posted; and we
will take any actions necessary to prosecute trespassers to the fullest
extent of the law.